Proudly made in the USA.
Last Updated: Sept. 28, 2023
Welcome to the Wilro™ website. At Wilro™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases through our eCommerce platform, and interact with our services. Please read this Privacy Policy carefully to understand how we handle your information.
Information We Collect
We may collect the following types of personal information when you interact with our website:
1. Personal Information: When you make a purchase through our eCommerce platform, we may collect your name, billing and shipping addresses, email address, and phone number.
2. Payment Information: If you make a purchase, we may collect payment information, such as credit card numbers, which is securely processed through Stripe. We do not store your payment information on our servers.
4. Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior. We use cookies and other tracking technologies for this purpose.
How We Use Your Information
We use your personal information for the following purposes:
1. To process and fulfill your orders.
2. To communicate with you about your orders, including order confirmations and tracking information.
4. To improve our website and services, including analyzing website usage data.
5. To protect our website from fraudulent activity using ReCaptcha.
6. To comply with legal obligations and enforce our website policies.
Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
1. Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and deliver our services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
2. Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to a subpoena, court order, or other legal process.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
You can access, update, or delete your account information by logging into your account on our website.
Tracking and Analytics
We use various tracking and analytics tools, including but not limited to Google services, to collect information about your interactions with our website, improve user experience, and analyze website traffic. These tools may collect both personal and non-personal information, which may include your IP address, browser type, operating system, pages viewed, and interactions with our website. Here’s how we use these tools:
1. ReCaptcha: We may use Google’s ReCaptcha service to protect our website from spam and abuse. ReCaptcha may collect information about your interactions with the service. Please refer to Google’s Privacy Policy for more information on how Google handles your data.
2. Google Analytics: We utilize Google Analytics to analyze website traffic, track user behavior, and gather demographic information about our visitors. Google Analytics uses cookies to collect and store data about your use of our website. This data is anonymized and aggregated, and we use it to make improvements to our website and content.
3. Other Google Tracking: We may use other Google services and tracking technologies, such as Google Tag Manager, Google Ads conversion tracking, and Google Remarketing, to enhance our online presence and marketing efforts.
Please note that we do not share your personal information with Google unless required by law or for the functionality of our website.
You can manage your preferences related to Google tracking by adjusting your browser settings, disabling cookies, or using Google’s Ads Settings and Analytics Opt-Out Browser Add-on.
For more information about Google’s data practices, please review Google’s Privacy Policy.
If you have any concerns or questions regarding the use of these tracking and analytics tools, please contact us.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
Effective Date
This Privacy Policy was last updated on Sept. 23, 2023.
